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Delivery Details

Delivery Details

Orders paid for before 12:00 pm between Monday & Friday will be dispatched on the same day. Orders paid for after 12:00pm on Friday and during the weekend will be dispatched on Monday*. Please note that we cannot ship to PO Boxes.

Most shipments are still being delivered on time but there may be a 1-2 day delay in some areas

*Excluding Bank Holidays

 

Click & Collect - Free

Ready to collect after 3 hours of placing order within working hours

  • Order online and collect from our showroom in Manchester.
  • Free of charge service
  • Collect any time from 10am to 5pm between Monday to Friday.
  • Proof of purchase will be required. E.g. Photographic ID such as passport or drivers license and proof of order confirmation
  • Click & Collect orders must be collected within 7 working days of placing order

 

UK Next Day Delivery* - £10 / Free on orders over £400 (Excluding VAT)

*Next working day on orders placed before 12pm Monday to Thursday

*Additional shipping days may be added for customers in areas deemed remote

*Most shipments are still being delivered on time but there may be a 1-2 day delay in some areas

 

USA Delivery – £20* up to 5kg then a charge of £5 per additional 5kg

Estimated 1 - 2 working days 

*Please note: Remote or extended regions may incur additional zonal charges

*Additional shipping days may be added for customers in areas deemed remote

*Most shipments are still being delivered on time but there may be a 1-2 day delay in some areas

Any local import duties or other taxes should be paid by the customer. If the customer fails to pay duties which results in package being returned, we reserve the right to charge for the return shipment as well as a restock fee of up to 25% of the goods value

*Additional shipping days may be added for customers in areas deemed remote. If a shipment is held or delayed in customs then this is out of our control.

 

EU Delivery

Estimated 1 - 5 working days

  • EU Zone 1.4 – £15 / Free delivery on orders over £500
    • Sweden, Monaco, France, Germany, Belgium, Holland (The Netherlands), Luxembourg, Republic of Ireland, Northern Ireland, Scotland, Wales

 

  • Euro Zone 1.5 – £20 – Free delivery on orders over £700
    • Austria, Czech Republic, Denmark, Finland, Greece, Italy, Poland, Portugal (excluding Azores & Madeira), Spain (Excluding Canary Islands, Ceuta & Melilla)

 

  • Euro Zone 1.51 -£20 – Free delivery on orders over £1000
    • Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Romania, Slovak Republic, Slovenia

 

  • Euro Zone 1.6 – £30*
    • Andorra, Channel islands (Guernsey & Jersey), Liechtenstein, Norway, San Marino, Switzerland
    • *0-10kg = £30. Over 10kg a charge of £5 will be added per additional 5kg 

As the UK has now left the European Union, customers in Europe will no longer be charged UK VAT on any orders placed (as they will be classed as exports).

Taxes, duties and clearance fees will be charged once goods reach the delivery country. The courier will normally contact the customer directly to arrange this payment.

If the customer fails to pay duties/taxes which results in package being returned, we reserve the right to charge for the return shipment as well as a restock fee of up to 25% of the goods value

Customers will also require an EORI or importer number to receive goods.

Please note we are experiencing delays on European deliveries as goods are taking longer than normal to clear customs. Customers should expect a delay of 1-2 weeks on delivery.

*Please note: Orders which go over 2 boxes or 60kg may incur additional shipping charges

**Remote or extended regions may incur additional surcharges

***Shipping weight is determined by product dimensions or by weight. The shipping weight would be determined on which is greater.

 

Rest Of World Delivery

Estimated 1-5 Working Days (Up To 7 Working Days For Asia & Middle East)

  • ROW Zone 1 - £20 up to 10kg then a charge of £5 per additional 5kg
    • Greenland, Malta

 

  • ROW Zone 2 – £35 up to 10kg
    • Canada, Cyprus
    • A charge of £5 per additional 5kg will be added on box weight exceeding 10kg

 

  • ROW Zone 3 - £40 up to 10kg, then a charge of £10 per additional 5kg
    • Australia, New Zealand, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Mexico

 

  • ROW Zone 4 - £40 up to 10kg, then a charge of £5 per additional 5kg
    • Turkey, Iceland, Gibraltar

 

  • ROW Zone 5 - £50 up to 10kg, then a charge of £10 per additional 5kg
    • Saudi Arabia, Bahrain, Bhutan, Bangladesh, Brunei, Egypt, India, Israel, Jordan, Kuwait, Lebanon, Libya, Morocco, Qatar, U.A.E

 

  • Remaining ROW - £50 up to 10kg, then a charge of £15 per additional 5kg

 

Any local import duties or other taxes should be paid by the customer. If the customer fails to pay duties which results in package being returned, we reserve the right to charge for the return shipment as well as a restock fee of up to 25% of the goods value

Please contact us on 0161 834 3840 if you would like us to arrange freight shipping on your order. Only available for orders over £5000

 

Overall Shipping Terms:

1 - Please Note: Invoices do not include local import duties and taxes. If these charges are not paid upon delivery then the order will automatically be returned back to us. We reserve the right to apply a dispatch and restock fee of up to the total order value against the purchase amount. Delivery of items will also not be refunded.

2 – We reserve the right to apply a dispatch and restock fee of up to the total order value against the purchase amount of any order that has not been collected for any reason. Delivery of items will also not be refunded.

3 - Shipping weight is determined by product dimensions or by weight. The shipping weight would be determined on which is greater.

 

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